Bug: HippoEdit freezes when changing the Workspaces folder

[knn]

I wanted to change the workspace folder
Tools => Options => General => Workspaces => Workspace Directory

HippoEdit crashes every time

[alex]

Hi knn,

was not able to reproduce it with 1.48.783 on Win XP. Have changed folder, Apply, and restart. Everything was working (got some "strange" display of the workspace names without drive name after restart - will fix this).

- Can you please send crash report (should be displayed after crash has been occurred)  to supportbox hippoedit com ?
- When exactly crash has happened (step by step)?
- Which HE version you are using and OS version.

Best regards,
Alex.

[knn]

- Can you please send crash report (should be displayed after crash has been occurred)  to supportbox hippoedit com ?

HippoEdit doesn't crash. It freezes/hangs. I have to shut it down via TaskManager.

[alex]

This is worse. What about rest of questions?

- When exactly crash has happened (step by step)?
- Which HE version you are using and OS version.

I need to reproduce a bug to fix it, but was not able. So, should be some differences. At the end you can also send me your current configuration files for HE, maybe this would help...

[knn]

This is worse. What about rest of questions?I need to reproduce a bug to fix it, but was not able. So, should be some differences. At the end you can also send me your current configuration files for HE, maybe this would help...

What are config files?

[alex]

http://forum.hippoedit.com/?/topic,112.0.html

What about rest of questions?
- When exactly crash has happened (step by step)?
- Which HE version you are using and OS version.

[knn]

http://forum.hippoedit.com/?/topic,112.0.html

I think I found the reason:

HippoEdit freezes when there are hard links in the path (of the new workspace folder).

[alex]

You mean new workspace folder (or some of its parents) is a hardlink?
Maybe now you can provide a reproducible example to recreate the crash (where is new folder, how to create a hard link to a folder and so on)

[knn]

You mean new workspace folder (or some of its parents) is a hardlink?
Maybe now you can provide a reproducible example to recreate the crash (where is new folder, how to create a hard link to a folder and so on)

Simply create a hard link on c:
Either with Windows' Disk Management or with the freeware ntfslinks.

If you have 2 harddrives (c: and d:) then do the following:
Go to Disk Management --> right-click D: (change drive letters and paths) --> Add --> Mount in the following empty folder --> Choose an empty folder on C:

Use this folder (which is not a real folder but a hard link to the root of D:) as the Workspace path.

[knn]

Maybe the hardlink issue is also the reason why HippoEdit doesn't open the "File Open/Save dialog initial directory" but instead opens some TEMP folder.

[alex]

I have tested scenario with hard link (junction point done with mklink) on Windows 7 x64 and do not get any problem. not after assigning, not after apply.
The link was one for two folders from different logical drives, but I do not think that this make a difference.
When exactly HippoEDIT hangs? What is CPU consumption in this case? Have you tried to open something from this hard link folder with other program?

Maybe the hardlink issue is also the reason why HippoEdit doesn't open the "File Open/Save dialog initial directory" but instead opens some TEMP folder.

Do not think so... Check Tools->Options->General->File Open/Save initial directory settings.

[knn]

I have tested scenario with hard link (junction point done with mklink) on Windows 7 x64 and do not get any problem. not after assigning, not after apply.

I have XP 32bit

The link was one for two folders from different logical drives, but I do not think that this make a difference.
When exactly HippoEDIT hangs? What is CPU consumption in this case? Have you tried to open something from this hard link folder with other program?

HippoEdit hangs when I choose the hardlink folder and press OK.
CPU consumption 0%.
Yes, I use this hardlink folder all the time.

Do not think so... Check Tools->Options->General->File Open/Save initial directory settings.

I just checked it. I seems it has nothing to do with hard links. HippoEdit always tries to open/save in the working directory instead of the open/save directory.

[alex]

I have tested scenario with hard link (junction point done with mklink) on Windows 7 x64 and do not get any problem. not after assigning, not after apply.
I have XP 32bit

I have tried on 32 bit XP. Everything works fine, directory correctly selected/applied and works after restart.
So should be really something special. Let us wait maybe something else can recreate the same.
Have you tried on other PC same scenario?
The junction point was created with junction utility from SysInternals.

HippoEdit always tries to open/save in the working directory instead of the open/save directory.

Yes. That is right if any working directory set (or global or for current project) it will be used as initial directory as for open as for save dialog (also for templates dialog, I think). And till now I thought it is OK. Do you have you Working Directory set to some TEMP folder?