Author Topic: You have purchased HippoEDIT but do not receive a license key (Read 9049 times)

alex · « **on:** April 26, 2009, 02:15:06 pm »

Normally license key is sent in same day when we receive your order.
If after some days you still do not receive from us a registration mail (with subject HippoEDIT registration) then something went wrong.

Most probable reason is yours SPAM filter. Please check your spam folder!

If it is not there, write us to salesbox at hippoedit com.
If you do not get a response, and our mail is not in your spam folder, then leave comment here. We would try to connect with you from other mailbox or find another solution for this.

bspitler · « **Reply #1 on:** April 28, 2009, 02:15:31 pm »

I have checked yahoo spam folder and license key is not there. Please resend.

alex · « **Reply #2 on:** April 28, 2009, 02:33:53 pm »

Hello Bill,

please check you private messages. Sorry for such incontinences.

Best regards,
Alex

negrond · « **Reply #3 on:** June 25, 2009, 03:27:16 pm »

I have not received my license key. My spam folder is empty. Could you please kindly resend it.

alex · « **Reply #4 on:** June 25, 2009, 07:45:02 pm »

Hello negrond,

Sorry for the inconvenience. Please check your private messages.

Best regards,
Alex

april5 · « **Reply #5 on:** September 29, 2009, 01:11:21 pm »

Hi, I checked the spam folder but can not find any massage from you.

Could you please send a license key.

thx
Jens Schmitz

alex · « **Reply #6 on:** September 29, 2009, 07:24:11 pm »

Hi Jens,

Sorry for this. Have no idea what is a reason than...
the registration email is resent as with private message as with normal mail.

Best regards,
Alex.

wasker · « **Reply #7 on:** October 24, 2009, 04:23:56 pm »

Hi,

Purchased Hippo on Thursday, didn't receive key yet.

Order # 3$$$$$665; initials -- OK.

Thanks.

alex · « **Reply #8 on:** October 24, 2009, 05:18:18 pm »

Hi wasker,

sorry for this. Please check your private messages.

Best regards,
Alex.

martinp · « **Reply #9 on:** October 25, 2009, 03:59:34 am »

Hi,

I purchased Hippoedit thru Bits de Jour promotion but not received anything yet (also checked in spam).

Please advise.

Thanks,

Martin.

alex · « **Reply #10 on:** October 25, 2009, 11:39:43 am »

Hi Martin,

please check your private messages.

Best regards,
Alex.

Gwynne · « **Reply #11 on:** December 05, 2009, 05:21:37 pm »

I purchased HippoEdit from Bits De Jour on 10-22-2009. It was ordered thru Share-it.com Refrence order #300451855.

I have yet to receive my registration info and license key. Not sure who dropped the ball HippoEdit or Shareit!!! Please send info ASAP!

Thank You
Greg

alex · « **Reply #12 on:** December 05, 2009, 08:00:34 pm »

Hello Gregory,

sorry for this :/

Please check you mail box and private message here on forum for a registration key (already sent).

Best regards,
Alex.

andymadge · « **Reply #13 on:** May 06, 2010, 01:07:57 am »

Hi,

I ordered last week but haven't received my license key. I've checked my spam folder.

Order # is 328890785

Thanks

alex · « **Reply #14 on:** May 06, 2010, 08:40:50 am »

Hello Andy,

I got all you mails and order, and have responded all. I think, they are all in spam filter...
If not have no idea what has happened. I have not got any negative response from your server...
The information is resent. And please check your private messages for copy of emails.

Sorry for inconvenience.

Best regards,
Alex.

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You have purchased HippoEDIT but do not receive a license key